DOCUMENTATION & SUPPORT
HOW CAN WE HELP?
Comprehensive setup guides, technical references, and best practices for running your autonomous social media employee.
Getting Started
Step-by-step guides on creating your account, configuring Brand Brain, and setting your primary business goal.
- •Setting up your first Brand Brain in under 2 minutes
- •Uploading official vector and PNG logo assets
- •Configuring your weekly post limit and timezone
View all guides
Autopilot & Human Oversight
Learn how to run hands-free with Full Autopilot or maintain editorial control with Review Before Publishing.
- •How the Review Queue holds posts for human approval
- •Understanding AI confidence scores & safety flags
- •Overriding captions and rescheduling planned slots
View all guides
Social Platform Connections
Direct connection documentation for Meta Instagram Graph API, Facebook Pages, and LinkedIn.
- •Connecting an Instagram Professional / Creator account
- •Permissions needed for Facebook Page direct publishing
- •Handling token expiration and reconnecting accounts
View all guides
Creative Studio & Critic
Mastering the AI Creative Director, Nano Banana 2 diffusion model, and 12-point Design Critic scoring.
- •How the AI Design Critic scores visual composition
- •Selecting 1:1, 4:5, and 9:16 aspect ratios for platforms
- •Using Creative Memory to prevent repeating visuals
View all guides
Security, Privacy & Governance
How Uplenco protects your confidential business data, API credentials, and brand assets.
- •How social access tokens are encrypted at rest
- •Multi-brand organizational isolation and team roles
- •Our zero-data-sharing policy with third-party LLMs
View all guides