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Commercial Agreement & Platform Guidelines

Terms of Service

Please read these Terms of Service carefully before accessing or using the Uplenco platform. By creating an account or utilizing our autonomous marketing engine, you agree to be bound by these terms.

Last Updated: September 18, 2026
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Version: 2.2
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Applies to all plans

Terms Summary

You own 100% of your brand data, uploaded media assets, and published content. Uplenco provides autonomous tools to assist, draft, schedule, and publish posts to your connected accounts. You maintain supervisory control and are responsible for complying with the policies of connected social platforms.

1. Acceptance & Eligibility

By accessing, browsing, registering for, or using Uplenco (operated by Uplenco Inc., "Uplenco", "we", "us", or "our"), you confirm that:

  • You are at least 18 years of age or possess legal capacity in your jurisdiction.
  • You have the legal authority to bind your organization or business entity to these Terms.
  • You will comply with all applicable local, national, and international laws and third-party platform terms.

2. Service Description & Autopilot Operating Modes

Uplenco is an enterprise autonomous marketing platform offering Brand Brain configuration, AI content generation, visual calendar scheduling, automated social publishing, and performance telemetry learning.

Human-in-the-Loop Mode (Supervised):Uplenco generates draft copy, visual creatives, and schedules. Content is not published until a designated organization user explicitly clicks "Approve".
Fully Autonomous Autopilot Mode:When enabled by an organization administrator, Uplenco evaluates calendar slots, generates brand-aligned content, verifies compliance against your Brand Brain guidelines, and publishes directly to authorized social channels at scheduled intervals. You can pause, review, or disable Autopilot at any time from your dashboard.

3. Intellectual Property & Content Ownership

Your Ownership: As between you and Uplenco, you retain all ownership, intellectual property rights, and title in and to your Brand Brain guidelines, trademarks, logos, uploaded assets, and all content generated and published through your account.

License to Uplenco: You grant Uplenco a limited, non-exclusive, worldwide license solely to store, process, format, and transmit your assets and content as necessary to operate the platform and publish to your authorized social accounts.

Uplenco Proprietary Software: The Uplenco platform, codebase, proprietary orchestration algorithms, user interface, brand trademarks, and documentation remain the exclusive intellectual property of Uplenco Inc.

4. Acceptable Use & Prohibited Conduct

You agree not to use the Uplenco platform to generate, schedule, or publish any content that:

  • Is unlawful, defamatory, fraudulent, deceptive, or promotes hate speech or harassment.
  • Infringes upon any patent, trademark, trade secret, copyright, or privacy rights of any third party.
  • Violates the terms of service, developer guidelines, or community standards of connected social platforms (Meta / Instagram / Facebook, LinkedIn).
  • Interferes with, disrupts, or attempts to reverse engineer or bypass platform quotas, rate limits, or security controls.

5. AI Content Disclaimer & Verification

Notice on Generative AI Outputs

Generative AI models are statistical prediction engines. While Uplenco enforces strict Brand Brain guardrails and forbidden claims filtering, generative AI can occasionally produce outputs that require human refinement. You are solely responsible for setting appropriate Brand Brain constraints and reviewing content when necessary.

6. Social Media Platform Rules

Uplenco operates in strict compliance with official social network partner agreements. We are not liable for actions taken by third-party social media platforms, including API rate-limiting, temporary outages, token invalidations, or enforcement of individual platform terms against your social profile.

7. Subscription Plans & AI Quotas

Subscriptions renew automatically on a monthly or annual billing cycle based on your selected tier (Starter, Pro, Enterprise). Each tier includes a defined monthly AI generation quota. Unused AI credits do not roll over across billing cycles unless specified in an Enterprise order form.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UPLENCO INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, DATA, OR BRAND REPUTATION ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM OR PUBLICATION OF AI-GENERATED CONTENT.

9. Contact & Legal Notices

For legal inquiries, copyright notices, or questions regarding these Terms, please contact:

legal@uplenco.com
Uplenco Inc. • Legal & Compliance Department